PREAMBLE AND OBJECT OF THE GENERAL CONDITIONS OF SALE
MaForêtBio is a distribution network selling cosmetics and beauty accessories. MaForetBio is a brand of the Maison FEEMR, SARL Unipersonnelle with a capital of 1000 euros, whose office is located at URY in France registered in the Melun Trade and Companies Register under number 828752592 with the code APE 4791B et the VAT number “intracommunautaire” FR57828752592The buyer prior to his order, declares to have the full legal capacity, enabling him to engage under these terms and conditions of sale.Any order of a product proposed on the catalog (paper brochure or online shop) implies the express consultation and acceptance of these general conditions of sale, by a handwritten signature on the order form or by clicking on the box “I have read and accept the general conditions of sale”.The purpose of these general conditions of sale is, first, to inform any potential buyer on the terms and conditions under which MaForêtBio sells and delivers the products ordered. Secondly, it is to define the rights and duties of the buyer and MaForêtBio in the sale of products. These general conditions of sale apply, without restriction, to all sales, proposed by MaForêtBio except for formal derogation. MaForêtBio can modify at any time these general conditions of sale. In this case, the relevant conditions will be those at the date of the order by the buyer. It is specified that the buyer can download the general conditions of sales, provided however not to modify them.
1.PRODUCTS AND PRICES
In accordance with Article L. 111-1 of the Consumer Code, the buyer may, prior to ordering, take note of the essential features of the product (s) to order from the catalog of MaForêtBio.The pictures, graphics and descriptions are made to be as close as possible to the reality of the product sold. If a supplier changes the appearance of a product, the representation of the product can not affect the sale. Of course, MaForêtBio will change the representation as soon as possible.The buyer selects one or more products from the different ranges on the MyForêtBio catalog in the limit of available stocks. MaForêtBio an change the assortment ‘s products according to the duress linked to its suppliers.
The sales prices of the products on the catalog of MaForêtBio, indicated in euros, are those at the time of registration of the order by the buyer.They do not include delivery, charged in addition to the price of the products purchased depending on the order amount. Shipping charges ( transportation and packaging) will be indicated before the buyer order register. Note that delivery costs are free from 6 products purchased (excluding accessories) in one order. The sales prices of the products may be changed by MaForêtBio at any time. This change will be reported to the buyer prior to any order.The prices include the value added tax (VAT). Any change of the rate will be automatically reflected on the price of the products sold by MaForêtBio.
2. REGISTRATION AND VALIDATION OF THE ORDER
The buyer, takes note of the products and the features, proposed by MaForêtBio, under his unic responsibility according to his needs and uses as determined beforehand before any order, and chooses the product (s) in his order. In any case, the buyer can ask advices from MaForêtBio.If the buyer wishes placing an order, he will choose the different products on the catalog.The buyer must identify himself by filling in the form on the online giftshop for individuals and by email or post for professionals, including the information necessary for his identification with his surname, first name, telephone and address of delivery and invoice. The professionals also have to describe the company (number of register, vat number, name) with the proof of the payment. No minimum order is required.For any order, the buyer is considered as having accepted knowingly the general conditions of sale, the prices and the quantities of the products ordered.
2.2. DEFINITIVE VALIDATION OF THE ORDER
Once all the requested information has been completed by the buyer, the buyer will choose the payment he wishes to use to settle his order, as defined in Article 3 below. The sale will be considered as definitive only after sending the confirmation ‘s order in the next 72 hours to the buyer by MaForêtBio. Any fraudulent order or presumed as such it, shall be deemed by MyForêtBio to be canceled.
Payment must be made at the time of the order by the buyer. Deposit is not considered as a payment. All orders are accepted in euros. The buyer guarantees to MaForêtBio that he has the authorizations to use the method of payment he has chosen.. MaForêtBio can cancel any order and / or delivery, regardless of its nature and level of execution, if there is a non-payment by the buyer, Payment incident penalties is worth to an interest rate with five points shall at the end of a period of ten days following the date of notification of the rejection of bank payment. The delivery of any new order may be suspended in case of payment ‘s delay of a previous order. For any payment, MaForêtBio can request a photocopy of the identity card of the Buyer and, if applicable, of the cardholder To pay for the order, the buyer has the following payment possibilities: bank or postal check issued by a French bank, bank transfer or cash for physical sales, and bank card for sales in line. In case of payment by check, the buyer will pay his check to “FEEMR”.and send it by post to: MaForêtBio 35 rue de Fontainebleau 7770 URY in France. MyForêtBio will send the products as son as possible after the receipt of the check.
With the Articles L.441-3 – L.441-6 of the French Commercial Code, any delay in settlement will automatically take penalties for late payment on the basis of the rate BCE plus ten (10) points and the indemnity for recovery costs for an amount of € 40.
The buyer earns points thanks to each product purchase. Depending on the number of points purchased by the buyer, one or more products may be offered at the time of ordering. Each euro spent (excluding delivery costs) is worth one point.
5. DELIVERY AND RECEIPT
5.1. GENERAL RULES
The products will be delivered to the address indicated by the buyer on the order form, which must be consistent with the following geographical area: France, Ireland, United Kingdom, Luxembourg, Malta, Belgium. For countries outside the European Union, the buyer can contact MaForêtBio to know the products for sale. Failure to comply with the procedures will result in no acceptance of the buyer’s claim.
5.2. CHARACTERISTICS OF DELIVERY SYSTEM
The buyer is delivered to the address indicated on the order form by a service specialized in the delivery of parcels or by a representative of MaForêtBio. The buyer has to be at the delivery adress when the delivery is scheduled. If not, the parcel will be in the post office closed to the delivery adress and given if the buyer fill in the the calling card and show its identity card or redirected at MaForêtBio. MaForêtBio will tell to the buyer the process. Costs can be added to the bill.
The buyer must verify, in the presence of the representative or the delivery person, the packaging of the goods and their contents upon delivery. Do not be intimidated by the delivery person, refuse the parcel if he does not leave you the possibility to control it. Refuse any damaged product and note on the delivery note “REFUSAL FOR AVAILABLE”. Then, send an email to email@example.com, your refusal for available in the next 24 hours. Without this mention, No claim will be accepted. A delivery delay can not allow the buyer to receive damages payment or order canceling. Shipping costs are offered from the 6 items purchased (excluding accessories) in one order.
5.3 TIME LIMITS
The delivery times, following validation of your order, are the following:-France métropole: within 3 to 4 working days. / Dom Tom and European union countries 6 to 9 working days. These deadlines are given as an indication since they depend on external partners, and begin when all the information required is given by the buyer. In the case of late delivery, the buyer may notify MaForêtBio in writing by email in order to improve the quality of service that may be offered to him and to allow MaForêtBio to proceed a survey with the delivery person. MaForêtBio can send separatly the different items.
5.4. PRODUCT AVAILABILITY
The products are offered within the limit of available stocks. In case of unavailability of one of the products, the buyer will be informed as soon as possible. Such information may be notified to it, in the following manner:- when establishing its order;- following the validation of his order, prior to delivery, by e-mail or telephoneIn case of payment of products unavailable, MaForêtBio will refund the overpayment
6.NORMAL STORAGE CONDITIONS
Cosmetics are extremely fragile products that require appropriate logistical processes. To preserve their quality, they must be transported and stored under normal and stable conditions with a temperature between 15 ° C and 25 ° C. It is important to protect them from high temperatures and extreme cold. Storage should be done in a clean, dry, ventilated area away from sunlight. We invite each of our clients to accept the consequences arising from it.
7. PROPERTY RESERVE
MaForêtBio has the full ownership of the products sold (Law No. 80335 of 12 May 1980).All the elements of the MaForêtBio catalog are the intellectual and exclusive property of MaForêtBio. No one is allowed to reproduce, exploit, rebroadcast, or use for any reason, any elements of the site (visual or sound).
8. “COMPUTERS AND FREEDOMS”
”The information of the personal information collected in connection with the sale of the products is obligatory, necessary for the processing, delivery orders and for the preparation of invoices. This information is strictly confidential. If information misses, itimplies the automatic rejection of the order.In accordance with the law n ° 78-17 of 6 January 1978 relating to data processing, files and freedoms, the processing of the personal information collected on the Site has been the subject of a declaration to the National Commission of ‘Informatics and Liberties. The buyer can modify and delete data concerning him / her. To exercise this right, the buyer must send a mail to the Customer Service of MaForêtBio 35 rue de Fontainebeau 77760 URY – FRANCE
9. RIGHT OF RETRACTION
In accordance with Article L. 121-20 of the Consumer Code, the buyer has a period of 14 days from the date of receipt, to return at his own expense, the products ordered ( and the gift of the loyalty program if the buyer benefit of it), for a refund. The buyer has to receive the consent of the MaForêtBio before. The products must be returned to MaForêtBio as it is saled.When a buyer returns products, any risk related to the return of the product is the responsibility of the buyer.If the conditions are respected, MaForêtBio will refund the buyer, within fourteen days.Otherwise, the product can not be accepted and returned to the customer with charges.
MyForêtBio can not be held responsible for the breach of the contract in the event of unavailability of the product due to a case of a force major, total or partial strike including transportation services.
11. NON-PARTIAL VALIDITY
If one or more provisions of these general conditions of sale are held to be invalid, all their strength and scope are still applicable .
12. APPLICABLE LAW AND COMPETENT JURISDICTION
The sales of products of the company MaForêtBio are subject to French law. Any dispute concerning the interpretation and execution of the contract between MaForêtBio and the buyer, will be within the jurisdiction of the Courts of Melun in France or the jurisdiction of the delivery place or perforance of the service. For professionnals, it will be in Melun. The products are for adults. In case of ingestion or inhalation of the range, the buyer should contact an Anti Poison center: France: 0825 812 822. In case of allergy or projection into the eyes, the buyer should go to the emergency. He can send a medical certificate to MaForêtBio.